Frequently Asked Questions

Listed below are some of the most frequently asked questions in connection with website design, along with answers.

If you have a question that’s not answered here, or you want to talk to us about any aspect of your website design, setting up or changing your website, web hosting, website maintenance or domain name registration please feel free to contact us to discuss your needs

Do I need a database on my website?

This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.

I hear that there are hidden costs associated with web design services. Is this true?

No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

If I choose a CMS System or Content Management System – can I be sure that my webpages are “Search Engine Friendly”?

Yes with the  CMS Systems all web pages created are Search Engine Friendly – you can even add your own search engine meta tags to each individual web page if desired. The CMS tools are easy to use – effective and intuitive.

I run a small/medium size business and want an online presence to promote my business in a professional manner to new customers and to provide a more professional image to existing customers. What do I need to achieve this?

You need a professionally developed website, a domain name, and hosting facilities for your website. You also need the website to be uploaded onto your hosting facilities and promoted to the search engines. We provide all of these functions as a part of any of our web design packages.

Will my website design be “Search Engine Friendly”?

All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc. We will optimize your site and ensure that you are listed on Google, Bing and other search engines so that potential customers can find you.

In what format should I supply words and photographs about my business for my new website?

It is helpful to us if you are able to provide text and photographs in electronic form – for example, the files output by a digital camera and the words in MS Word or similar format. If this is not possible, we can help get your information ready for use on the website. If you are not comfortable writing the content for your site, we offer professional copy writing services as a part of some of our packages.

Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

You may move your website to another web hosting service at any time. Upon request, we will provide you with a copy of your site on CD, after completion of the project. This copy of your website is for your retention.

Once my website design is completed -what aftersales service do you offer?

We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer website maintenance so that your website need never get out of date.

How long will it take for my website to be designed?

The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will work to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

Will we need to have a meeting in connection with the website design?

In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then speak with you regularly throughout the development process to discuss the work in progress to ensure the design and functionality is exactly what you want.